Why do I need a website?

A web site is the most important investment that you will make in marketing and branding your business. When a web presence is built correctly, it will pay for itself over and over. The web presence becomes your 24 hour marketing, branding, and customer service machine.

Do you actually do the design work?

Yes, we do all of our design work in house. There are rare exceptions where we contract other highly qualified programmers that are more experienced in a certain area but this will never compromise the price of your site or the customer service you receive. 

How can you afford to sell your services so cheap?

Simple, we have no overhead. We dont have any fancy offices or a plethora of locations. We encourage our staff to work from home, or anyplace they feel comfortable. This cuts down our overhead tremendousely and allows us to pass the savings on to you.

What is your average turnaround time per project?

Average turnaround is 2 weeks to 30 days. Of course this all depends on your project and how labor intensive your requests are.

We do both custom and template design. Though our flat rate Web Presence package includes a template we can also design your website from scratch for an additional fee.

We will supply you with the HTML and SWF. Files and all graphics used in the site.

Every Web site must have a domain name. A domain name is your Web site's unique address on the Internet.
As an example, the domain name for Web Chef Designs is http://www.webchefdesigns.com. The most common domain names will end in .com, .net, or .org, but there are many more to choose from.

Your Web site needs a home on the Internet - a place for your domain name, Web page files and graphics to reside. You buy or rent Web space through a hosting company. We provide reliable affordable hosting for businesses and offer pricing with your web proposal.
Hosting fees vary greatly depending on your needs. Cost begins at $39.95/mo - $100+(approximate - depending on your hosting needs). hosting includes emails for your team, web statistics to track visitors and many other important functions.
Hosting is free for 1 year with the purchase of a web presence package. After 1 year the annual cost per 39.99 per year)

How many changes can I request to the design concept or template?

We offer one revision cycle at no additional charge. We'll make as many changes as necessary until it meets your approval after that at our hourly rate of $35. We do ask for a final sign off to the design after the first revision cycle as we will have received all of your feedback by then.

Design changes can be added at any time. However, if the design changes are made after the final revision there is a charge of $35 per hour with a two hour minimum…so you want to make it count

Web Chef Designs has an extensive questionnaire to go over with you which will help us to create a powerful strategy that will help you attract and retain customers to get the maximum return on your investment

Once your site is complete, The Web Chef Team will submit your site to the major search engines (Google, Yahoo, etc.) This will allow your potential and current clients to find you online easier.

Yes, our team is fully committed to developing the highest quality websites from Sun-up to Sundown

It is your responsibility to find graphics that represent your site.  However, Web Chef Designs can provide all of your graphics for you for an additional fee. 
Graphics and Photos: The price will vary depending on where it is obtained. Most of the photos we obtain for you run between $15-$30 for web and a little bit more for high resolution pertaining to print.

These graphics will make a dramatic improvement to the site and give visual meaning to the words. We have a wide variety of resources for royalty-free photos, however, if you require photos/graphics that are not within those resources, then you will be required to purchase these photos separately.

We are also more than happy to custom design your graphics to fit your brand perfectly.  Our custom graphic designs start at $100. The price will vary based on how labor intensive the graphic is to make.

Once the final payment is received, you will receive 100% ownership of your Web site as it pertains to the license issued to you

What HTML editing software do you use to assemble the graphics?

We use The Adobe Master Suite CS3 along with several other software based on your needs.

Do you charge by the hour or by the project?

Web Chef Designs charges flat rates per project. Hourly charges only occur after the final revision is approved.

Absolutely! Case and point: www.sdejohn.com is an independent hair technician who’s client base has increased by 274% within 4 months of going live. Over half of those clients became clients as a direct result of the website. All of the clients (new and old) use the website to make appointments.  Sdejohn.com has made an incredible return on its investment in a very short period of time.

We completely guarantee our design work. We provide an initial concept (template if using the web presence package) based on the questionnaire you fill out and a strategy session with you. We then offer an entire round of revisions at no additional charge. In many cases revisions aren't even needed, but when they are necessary - we take your entire "To-Do list" and fix each issue line by line until the design is just right. We also allow another final revision cycle of the website once all content has been inserted, to make sure your site is ready before launch.

Once your site design is approved, your copy, links, forms and other elements will be added, and your site uploaded to your hosting service.

We have a simple seven-step process as explained below:
Step 1: Contact us
Fill out the contact form and download our extensive questionnaire to give us a good idea of what we are working with.
Step 2: Make a Deposit
  Web Chef Designs will provide you with an invoice for 50% of the total of your quote. This deposit can be made via Credit card, Paypal, check by mail or in person.
Step 3: Strategy
The Strategy Session is the most important part of building a strong web presence. Extensive research is done to ensure a high level of marketability, performance, and the ability to compete with established businesses in your industry.

This is where we ask the most important questions:
•What you want to get out of the site?
•What is the sites purpose?
•How do you want your site to make your customers feel?
•What separates you from the competition?
•What is the domain name (URL address) going to be?
These are all questions that will be asked in the questionnaire that we ask you to fill out before designing your site.
Step 4: First Draft
Your first draft will be sent to you via email link where you are asked to review the site completely and request any changes you need made to the site. All changes will be final after this point.
Step 5: Final Draft
Your first draft will be sent to you via email link where you are asked to review the site completely and request any changes you need made to the site. All changes will be final after this point.
After making the suggested changes your site will be sent for review. Once we have your approval we will prepare to launch the site. 
Step 6: Launch
Following your approval of the Final Draft and receipt of final payment we begin to “Go Live” with your website. Your files will be uploaded, we will test your site for cross-browser compatibility, optimize your site to make it Search Engine friendly, and submit your site to all major search engines.
This process will take up to 48 hours.
Step 7: Maintenance
Once your site is completed, Web Chef Designs will provide you with 30 days of Website Maintenance absolutely free. During this period we will be more than happy to make any minor changes to the site and update content and pictures for the site.

Absolutely, we offer an optional CMS (content management system) that has been developed for just this reason. We can customize the CMS to your professional website and add features specific to your organization. With this CMS you will be able to build new pages, edit existing pages, upload images, documents and more. We offer a simple CMS and advanced CMS with licensing options depending on the number of users in your organization.

Our CMS allows you to make text changes to your web site at your convenience, while maintaining site standards for style, layout, and code.

What is your payment policy and what type of payments do you accept?

We receive 50% of your estimated total as a deposit prior to beginning work. The final payment is due immediately upon completion of the project or sooner if web project is delayed by client.
We accept Visa, Mastercard or PayPal payments. Your project will begin the moment we have received a signed contract and down payment

Absolutely! Due to there being so many browsers available we only test for the most used web browsers on the web (Firefox, Internet Explorer, Google Chrome, Safari)

Absolutely! Web Chef Designs exclusively uses Bulldog Creative Copywriting for all of its copywriting services.

How can I receive a 20% (up to $170) discount on my Web Presence Package?

It’s Simple; all you have to do is share your experience and recommendations for our services.
For every unique testimonial you submit to the social networking sites we provide, you will receive a 1% discount. You can make up to 20 testimonials.

Your testimonials do not have to be longer then 1-3 sentences, though you are more than welcome to make them longer. All testimonials or comments must contain the Company name (Web Chef Designs) and the name of your designer in order to count.
Click on any of the social bookmarks below to begin receiving your discount. 

A couple of things to remember:

• Make sure you save the confirmation via links to the pages where the testimonials can be found and send them to us to get credit for your discount.
• One of your testimonials can simply be a message you send through our contact page that you are allowing us to post on this website.

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Does the Discount apply to all services you offer?

The 20% discount only applies to Web presence Package.